Vantage Banking

Vantage's app tested poorly: users couldn't find core actions, support was flooded with 'how do I…' tickets, and the interface failed basic accessibility checks. Trust — the one thing a bank can't lose — was eroding with every confusing screen.

We ran research and usability testing to rebuild the information architecture around real tasks, then designed a clean, confident UI and a documented design system. Every component was built to WCAG AA, with tested contrast, focus states, and screen-reader semantics from day one.

Task success in usability testing jumped, support tickets about navigation dropped by nearly half, and the app now passes accessibility audits cleanly. The design system became the foundation for Vantage's entire product suite.